Frequently Asked Questions
Everything you need to know about your Barker Shoes experience.
What makes Barker shoes different from other footwear brands?
Barker has been crafting shoes in England since 1880. Our footwear is distinguished by the traditional Goodyear welted construction, premium calf leathers, and a meticulous handcrafted process that involves over 200 individual operations.
How do I determine my correct size for Barker shoes?
Barker shoes typically follow UK sizing, which is one full size smaller than US sizing. We recommend checking our detailed Size Guide on each product page or contacting our fit specialists for personalized advice.
What is your shipping policy within the USA?
We offer complimentary standard shipping on all orders over $200 within the contiguous United States. Orders are typically processed within 1-2 business days and delivered via premium couriers.
Can I return or exchange my shoes if they don't fit?
Yes, we accept returns and exchanges within 30 days of delivery, provided the shoes are in unworn, original condition and in their original packaging. Please try your shoes on a carpeted surface to avoid scuffing the soles.
Do you offer a repair or resoling service?
Because our shoes are Goodyear welted, they are designed to be refurbished. While we do not perform repairs in our US warehouse, we can recommend authorized cobblers who specialize in the traditional Barker resoling process.
How should I care for my leather shoes?
To ensure longevity, we recommend using cedar shoe trees after every wear, rotating your shoes to allow the leather to breathe, and applying high-quality cream or wax polish every 2-3 weeks.